Welcome to LEE NAILS SPA! We are delighted to serve you and strive to create a relaxing and enjoyable experience for all our clients. To ensure mutual understanding and a smooth visit, we kindly ask that you review our policies below: Appointments and Scheduling • If you need to cancel or reschedule an appointment, we kindly request advance notice. This helps us accommodate other clients. • Arriving more than 10 minutes late may require us to treat your appointment as a walk-in. We appreciate your understanding. Health and Safety • Please inform us of any health conditions, including diabetes, prior to your service so we can provide the safest and most comfortable experience. • Ingrown toenail removal is available upon request. Please note that we cannot be held responsible for any issues that may occur afterward. General Policies • To maintain a positive environment, we reserve the right to refuse or discontinue service for individuals exhibiting rude or disruptive behavior. • Refunds for services are not provided; however, if you have concerns about your experience, please let us know, and we will do our best to address them. • Service prices are listed on our menu but may vary based on length, design, or time required. Please confirm pricing with your nail technician before your service begins. • We kindly ask that you keep track of your personal belongings during your visit, as we cannot be held responsible for lost or stolen items or gift cards. • If any salon products are accidentally damaged during your visit, you may be responsible for compensation. • For clients visiting with children, we respectfully ask that you supervise them to ensure their safety and maintain a peaceful environment for all guests. • Please let us know the specific services you’d like. If you are unsure, feel free to consult with the salon manager for assistance. • If you are not fully satisfied with your service, we encourage you to speak with the manager immediately so we can make things right for you. Thank you for choosing LEE NAILS SPA! We value your continued support and look forward to serving you. With gratitude, LEE NAILS SPA